11 Jun Complaint Against Skoda Auto
Skoda Auto Customer Care packages provide complementary cashless vehicle insurance which helping the customers to put their vehicles back on road very quickly. The package includes third party insurance from various reputed insurance companies with whom the company has tied up and also provides own damage. There are attractive rates on Own Damage premiums and they also provide quality rebuilt engines. But often in many cases their promises are not kept and the consumers have to face difficulties in repairing the vehicle. There are various Skoda auto complaints lodged by various consumers.
The company provides a wide range of services including planning, maintenance, training, trouble shooting, upgrading and various others. They also have automated way of providing services by sales and service representative or in the internet site. This facility is provided 24x7x365 that is it can be availed at any time of the day from anywhere. One can simply log in to their official site and lodge any complaint or ask any query or can call on their toll free number and get enough information about any Skoda motor or any product. They provide extended warranty and owners manual for any vehicle manufactured by Skoda motors. As a valued Skoda motors customer one can get various supports from their workshop like quality servicing or repairs of the customers car. Though there are various Skoda Auto Complaints made by the customers but the company renders full support to the customers and helps them to come out of their problems related with the Skoda car. Mainly there are exchange related problems as the company mainly allows the exchange related schemes to cars which are being purchased by blood relation. One customer had demanded 18% interest on purchase of the car as he had exchanged his car on his fathers name and booked a new car on his wifes name so the discount scheme was not valid for him and the company had not provided any knowledge about this to him. There are many Skoda Auto Complaints which states bonus related problems where a promotional programme or scheme which had offered customers with a good respective amount of money to delivered within certain months, and the promises are not fulfilled. There are also vehicle parts related problems which mainly occur when parts are being exchanged by locally made vehicle parts and this problem is readily resolved when original Skoda auto part is used.
Skoda motors render an emergency support team which readily solves any mechanical or electrical breakdown problems or if a car faces any kind of road accident immediate road side assistance is provided by the Skoda team throughout India 24*7. This programme was started to acclaim customers goodwill and help them to have a hassle free ride anywhere and everywhere in India. Thus even though there are several Skoda Auto Complaints, they render qualified and trained and experienced technicians, service advisors and customer relationship officers. Special tools and quality parameter for repairing are being used to meet the customers needs providing the best industry labor charges. Comprehensive accidental repairs are also done by the experts who are experienced in body and paint shop technology and the company also provides state of the art world class pneumatically automated workshops.